If you encounter the error “Failed to start screen with id screenID
with exception: java.lang.RuntimeException: Failure from system” when trying to display a screen, the issue may be related to the size of the image you are using.
Check Image Size: Ensure that the image you are uploading is not too large. Large images can cause the system to fail to handle the screen properly.
Test with Smaller Image: Try uploading a smaller image. For instance, a 50KB image has been found to work, while a 250KB image does not.
By reducing the image size, you should be able to avoid this error and successfully display the screen.