Here you can find the descriptions of errors that may be returned from SDK while interacting with the Qonversion backend. These descriptions are intended to help you troubleshoot any issues more quicker.
iOS enum (Int value)
Android enum
Description
QONAPIErrorFailedParseResponse (1)
ParseResponseFailed
The response has the wrong format
QONAPIErrorInternalError (3)
BackendError
There was an internal backend error
QONAPIErrorUnknown (4)
UnknownError
An unexpected error occurred that can't be classified
QONAPIErrorInvalidCredentials (5)
InvalidCredentials
Access token is invalid or not set
QONAPIErrorInvalidClientUID (6)
InvalidClientUid
Client Uid is invalid or not set
QONAPIErrorUnknownClientPlatform (7)
UnknownClientPlatform
The current platform is not supported
QONAPIErrorFraudPurchase (8)
FraudPurchase
Fraud purchase was detected
QONAPIErrorFeatureNotSupported (9)
FeatureNotSupported
The requested feature is not supported
QONAPIErrorAppleStoreError (10)
PlayStoreError
There was an issue with the Play Store / Apple Store service. For example, Store is unavailable or returns an incorrect response or unexpected error without details.
QONAPIErrorPurchaseInvalid (11)
PurchaseInvalid
Failure of purchase. For example, a purchase with such purchaseToken can't be found. Possible reason: provided store key exists, but related to another project.
QONAPIErrorProjectConfigError (12)
ProjectConfigError
The project is not configured or configured incorrectly in the Qonversion's settings dashboard.
Check the details here
QONAPIErrorInvalidStoreCredentials (13)
InvalidStoreCredentials
This account does not have access to the requested application. Please check the provided Store keys.
Check the details here
QONAPIErrorReceiptValidation (14)
Provided receipt can't be validated. Check the details here
Qonversion SDK provides error codes that help locate and eliminate possible issues. Most Qonversion errors for iOS correspond to StoreKit SKError objects. You can check the errors described in the table below in QNErrors.h file.
Error enum value (Error Int value)
Description
QONErrorUnknown (0)
Unknown error occurred
QONErrorCancelled (1)
Apple StoreKit
SKErrorPaymentCancelled
error analog.
The user cancelled the purchase/restore request, etc.
QONErrorProductNotFound (2)
This error means that for some reason the product is not found.
There are a few reasons you can receive this error.
See the details for Product not found error here.
QONErrorClientInvalid (3)
Apple StoreKit SKErrorClientInvalid error analog.
Client is not allowed to issue the request, etc.
QONErrorPaymentInvalid (4)
Apple StoreKit SKErrorPaymentInvalid error analog.
Purchase identifier was invalid, etc.
QONErrorPaymentNotAllowed (5)
Apple StoreKit SKErrorPaymentNotAllowed error analog.
This device is not allowed to make the payment.
QONErrorStoreFailed (6)
Apple Store didn't process request.
QONErrorStoreProductNotAvailable (7)
Apple StoreKit SKErrorStoreProductNotAvailable
error analog.
Product is not available in the current storefront.
QONErrorCloudServicePermissionDenied (8)
Apple StoreKit SKErrorCloudServicePermissionDenied error analog.
Available from iOS 9.3, TV OS 9.3, Watch OS 6.2, Mac OS 11.0
The user has not allowed access to Cloud service information.
QONErrorCloudServiceNetworkConnection-
Failed (9)
Apple StoreKit SKErrorCloudServiceNetworkConnection-
Failed error analog.
Available from iOS 9.3, TV OS 9.3, Watch OS 6.2, Mac OS 11.0
The device could not connect to the network.
QONErrorCloudServiceRevoked (10)
Apple StoreKit SKErrorCloudServiceRevoked error analog.
Available from iOS 10.3, TV OS 10.3, Watch OS 6.2, Mac OS 11.0
User has revoked permission to use this cloud service.
QONErrorPrivacyAcknowledgementRequired (11)
Apple StoreKit SKErrorPrivacyAcknowledgementRequired error analog.
Available from iOS 12.2, TV OS 12.2, Watch OS 6.2, Mac OS 10.14.4
The user needs to acknowledge Apple's privacy.
QONErrorUnauthorizedRequestData (12)
Apple StoreKit SKErrorUnauthorizedRequestData error analog.
Available from iOS 12.2, Watch OS 6.2, Mac OS 10.14.4
The app is attempting to use SKPayment's requestData property, but does not have the appropriate entitlement.
QONErrorIncorrectSharedSecret (13)
Provided shared secret is incorrect, validation unavailable.
See more info here
QONErrorConnectionFailed (14)
Failed to connect to Qonversion back-end.
QONErrorInternetConnectionFailed (15)
Other URL Session errors of NSURLErrorDomain enum.
QONErrorDataFailed (16)
Network data error.
QONErrorInternalError (17)
Internal error occurred.
QONErrorStorePaymentDeferred (18)
The payment transaction is in the queue, but its final status is pending external action.
You can use both physical devices and emulators to test Android in-app purchases.
Qonversion SDK provides error codes that help locate and eliminate possible issues. The table below contains the descriptions of the possible errors.
QonversionError.additionalMessage contains the detailed error information. If you see the following message: It is a proxy of the Google BillingClient error, please check Google's documentation on BillingClient.Title
Description
UnknownError
Any error with no specific details available. These errors may include undefined Throwable errors and Google Billing Client errors.
PlayStoreError
There was an issue with Play Store service.
This error appears when the Google Billing client timed out, disconnected or unavailable.
BillingUnavailable
The Billing service is unavailable on the device. Please see the details here.
PurchaseInvalid
Failure to purchase. Please make sure that you are using the google account where purchases are allowed and the application was correctly signed and properly set up for billing.
Please have a look at the following guide on setting up the Google Play Store Billing.
CanceledPurchase
The user pressed back or canceled a dialog for purchase.
ProductNotOwned
Failure to consume purchase since the item is not owned.
ProductAlreadyOwned
Failure to purchase since the item is already owned.
FeatureNotSupported
The requested feature is not supported by Play Store on the current device.
ProductUnavailable
The requested product is not available for purchase. Please see the details here.
NetworkConnectionFailed
There was a network issue. Please make sure that the Internet connection is available on the device.
ParseResponseFailed
A problem occurred when serializing or deserializing data.
BackendError
There was a backend error. Please see QonversionError.additionalMessage for detailed error information.
ProductNotFound
Failure to purchase since the Qonversion product was not found. Please see the details here.
OfferingsNotFound
Offerings were not found.
Make sure you have created and configured the offerings on the Qonversion Product Center dashboard.
LaunchError
There was an error on launching Qonversion SDK.
SkuDetailsError
Failure to retrieve SkuDetails for the in-app product ID. Please make sure that the products were configured correctly in Google Play Console. Please see the details here.